Reunion 11.0.11 and Sierra 10.12.5?

[mwphelps]

I recently updated to Sierra 10.12.5, as well as the latest version of Reunion, 11.0.11. Ever since then I have had several instances of Reunion hanging in the course of simple actions, such as entering data in a field, selecting a source, etc. The beach ball cursor appears and the list of apps in the "Force Quit Applications" window shows that Reunion is "not responding." I then kill it.

Also, in restarting the program, it will frequently have lost the relatives assignments to everyone. It rebuild easily, but it has become kind of a regular issue (not all the time, but frequently). On a couple of occasions, a restart of the program wll bring up a progress bar about caching places and other information, as if the indexes it builds have been trashed.

When Reunion hangs and I kill it, I always report the crash to Apple. Do you folks at Leister ever get feedback from them?

Is this a problem between Sierra 10.12.5 and Reunion 11.0.11?

Thanks!

[Mark]

Re: Reunion 11.0.11 and Sierra 10.12.5?

Also, in restarting the program, it will frequently have lost the relatives assignments to everyone.

If you re-calculate relationships during the session prior to killing the application, this is normal.

On a couple of occasions, a restart of the program wll bring up a progress bar about caching places and other information, as if the indexes it builds have been trashed.

This is intended behavior.

When Reunion hangs and I kill it, I always report the crash to Apple.

Please send one of these reports to us, at help@leisterpro.com. It may also help to send your family file so that we can do some testing with it, to try to duplicate the issue.

Thanks,

[mwphelps]

Re: Reunion 11.0.11 and Sierra 10.12.5?

If you re-calculate relationships during the session prior to killing the application, this is normal.

Thanks,

I can't do anything prior to killing the application, since it is hung up. I typically don't manually rebuild relationships unless there has been a problem and my relationships have vanished.

It hung up on me a few minutes ago as I hit selected a reference to go with an event entry. The next time it happens, I will copy the contents of the report and send it to you. Thanks!

[Barbara Good]

Re: Reunion 11.0.11 and Sierra 10.12.5?

I recently updated to Sierra 10.12.5, as well as the latest version of Reunion, 11.0.11. Ever since then I have had several instances of Reunion hanging in the course of simple actions, such as entering data in a field, selecting a source, etc. The beach ball cursor appears and the list of apps in the "Force Quit Applications" window shows that Reunion is "not responding." I then kill it.

That is happening to me also, but I do not Force Quit. I just wait for it to finish printing, only takes a few seconds but it is a bother.
Barbara