Rebuilding Cache Files - Places

[Judith Morris]

For some time now every time I open one of my family files, it goes through the process of caching places. (It doesn't do that on another family file.)

I've gone to File-Rebuilding Cache Files twice now, and it did not correct the problem.

What to try next?

[Mark]

Re: Rebuilding Cache Files - Places

Hi Judith,

I'd recommend sending us the file so that we can take a look at the issue here.

For details on how to do that, please see this FAQ.

If you prefer not to send the file to us, please let me know.

Thanks,

[Judith Morris]

Re: Rebuilding Cache Files - Places

will send you Dropbox link. Thanks!