Using Reunion of two different computers

[gfs]

I have my Reunion files on Dropbox (files reside on my computer). My wife and I both have MacBook Pro computers. She was able to access our Reunion files on Dropbox and everything was great. However, since upgrading to High Sierra (the only thing that changed) when she attempts to access the family file, it shows up as a folder with a myriad of subfolders and files that presumably make up the Reunion family tree file. Thus she no longer has any ability to open the family tree file from Dropbox. I have no idea why upgrading to High Sierra would change what is on Dropbox. Things work well on my iphone with Reunion Touch. Can anyone walk me through what I need to do to open a family file on Dropbox (remotely, not stored on the same computer) with Reunion 11?

[fross]

Re: Using Reunion of two different computers

I have my Reunion files on Dropbox (files reside on my computer). My wife and I both have MacBook Pro computers. She was able to access our Reunion files on Dropbox and everything was great. However, since upgrading to High Sierra (the only thing that changed) when she attempts to access the family file, it shows up as a folder with a myriad of subfolders and files that presumably make up the Reunion family tree file. Thus she no longer has any ability to open the family tree file from Dropbox. I have no idea why upgrading to High Sierra would change what is on Dropbox. Things work well on my iphone with Reunion Touch. Can anyone walk me through what I need to do to open a family file on Dropbox (remotely, not stored on the same computer) with Reunion 11?

I have discovered this is a dropbox issue, not a Mac OS issue. I access my file from three different computers in my house, running OS 10.9, 10.11 and 10.13 (high sierra)
When I 'shared' the family data file on Dropbox, the icon changed to their shared folder icon, because the family data file is actually a package with a number of files/folder inside it.

I created a normal folder on dropbox and put the family data file and the multimedia folder inside it, and then shared the folder

So... the family data file and the folder of multimedia files now appear as you would expect them to.

Give it a try and let us know if this fixes your problem.

I'm on Reunion 12, but I expect it will be the same, since the change happens on dropbox.