Word and reports again

[BL Samuel]

Mac with Mojave and 2019 Word, but....opening reports in Word is not working...get this message:

[Mark]

Hi Bonnie,

For some reason, the screenshot of the message appears to not have uploaded properly - please try posting it again.

Thanks,

[Frank Zwolinski]

Hi Bonnie,

For some reason, the screenshot of the message appears to not have uploaded properly - please try posting it again.

Thanks,

Mark,
.
I am having the same problem. Reports will not open in Word, only in other word processors. No error message. Running OS X El Capitan, Vr: 10,11.6.

Frank

[alan]

Frank - I've just tried doing a Ancestor Report using Word and not having any problems. Could it be you're not using the latest version of Reunion (build 181218) - I see you signature lists Ver.11.
On the other hand I have M/S Word for Mac Ver.16.26 (only updated it 2 days ago) which may be the answer. I understand that M/S have ended support for earlier Mac versions. Just my thoughts only.
Alan

[BL Samuel]

Hi Bonnie,

For some reason, the screenshot of the message appears to not have uploaded properly - please try posting it again.

Thanks,

here it is, Mark. Thanks
Word_Reunion_rep.png

[Mark]

Hi Bonnie,

That message is coming from Microsoft Word - according to what I could find online, completely quitting out of Microsoft Word and re-opening it will supposedly fix the issue. If that doesn't resolve the problem, I'd recommend contacting Microsoft's technical support about the issue.

HTH

[Mark]

I am having the same problem. Reports will not open in Word, only in other word processors. No error message. Running OS X El Capitan, Vr: 10,11.6.

In your case, I would make sure Reunion is pointing to your current version of Microsoft Word. Open your family file and go to:

Reunion -> Preferences... , Reports, Word Processor

And select "Other..." from the menu found there, then locate and select your current version of Microsoft Word. Then see if the problem persists.

HTH

[Frank Zwolinski]

Mark,

Thank you!! That solved the problem. I am not sure why is wasn't working before as I had already selected Word, but it does work now.

In appreciation,
Frank