I was using Reunion 12 when I purchased a new MacBook Air. Everything carried over except some of my media, exactly 159 out of 300. My folder holding all the multimedia is in a file within Finder. Also, Reunion 12 kept shutting down every time I got into the program. So, today I upgraded to Reunion 13, everything seems to be working so far except the multimedia, that did not change. When I did a Multimedia Repair message said “cannot locate files", 159 out of 309. They are all in the same folder in specific files, why would some carry over and some not. I am using Sonoma 14.0.
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Did you ever get an answer for this? The same thing has happened to me. In one folder most of the files have transferred, but there are some that didn't make it and I'm not sure what to do with them.Researching AUSTIN, BAILEY, WISEMAN -
No, I never did receive an answer. I don't know if it's an Apple or Reunion issue. I went back to my older computer which was Reunion 12 on it and the same problem was there. I hadn't used Reunion for a while so never noticed it. I am now thinking that it may have been an Apple update problem. Same as you, some of the media items carried over and some didn't.Comment
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Nancyl44 and N Merrick, are you able to double-click and open those problem media files within the Finder?
Also, specifically where are they being stored? (I.e., in iCloud Drive, Dropbox, some other location?)
Let me know and we'll go from there.Deb Stuller
Leister Productions Inc.Comment
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I am certain this was caused by a Mac update. So, I went back to my old Mac and got into the external drive and copied the two files I had on desktop (My Family History). I brought them over to my new Mac and have most of the media. I still have about 30 missing and have a list. I will get them eventually.
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