Charts updated to FTDNA showing ancestors as hidden

[LyndaCook]

I created a new GEDCOM to update my husband's FTDNA records. When I looked at the new pedigree on FTDNA, there were a number of people that were 'hidden' - this makes no sense as I had marked to show all. Some had just a date of death, some a ?, but all were in the 1700s or beyond. There should be no privacy issues there at all. I'm attaching copies of one segment of the pedigree and a text file showing what's in the Reunion database. Hopefully someone can direct me as to how to make sure all ancestors are shown.

[donworth]

Re: Charts updated to FTDNA showing ancestors as hidden

Kind of looks like FTDNA doesn't know what to make of birth years like "1759/1760" or "bef 1750" - although even if that is the case it should respect the death date if there is one.

You should report it to FTDNA's customer support. I have found them pretty responsive to bug reports.

Don

[LyndaCook]

Re: Charts updated to FTDNA showing ancestors as hidden

Kind of looks like FTDNA doesn't know what to make of birth years like "1759/1760" or "bef 1750" - although even if that is the case it should respect the death date if there is one.

You should report it to FTDNA's customer support. I have found them pretty responsive to bug reports.

Don

I've sent a query to FTDNA and will report back when I'm answered.

Lynda